Our company's website blocked

[akirapix]

Good Morning,

like many users in this forum are complaining, our company's website has been blocked by Vodafone.

Same problem seen in forum. allot.com breaking SSL handshake through Vodafone mobile connection.

No way to have a technical conversation with Vodafone to understand, at least, why this issue is happening.

Our domain is: www.fyberloom.com

From my mobile i can clearly see this:

No need to say this is a very bad problem. Our reputation has been hit by this issue

Need a reply ASAP

[akirapix]

Hi @Janey @

thank you. I tried to get in touch with Vodafone Italy, but there is no way to communicate with them at all.

I tried to call almost *every* number to hear always the same thing: "we don't know how to help". As far as i know you, Vodafone UK, are the only one that have a contact with customers (so that's why i bother you).

You are the only one hearing people complains and offering a solution

[akirapix]

I don't know if it is possible, but do you have a way of communicating with Vodafone Italy? We really do not have any communication channel

[Andy]

@akirapix We have now had an update and Vodafone Italy have now reclassified your site, this can take up to 2 working days to come into effect. I do hope you notice a difference soon.

[akirapix]

@Andy really thanks. this problem is really difficult to solve

[Andy]

You're welcome @akirapix If after a couple of days you are still having any issues please let us know and we will chase this up for you.