Network queries
Get support from the community about the Vodafone network
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now?  It’s important that you give us as much i...

Tash by Moderator (Retired)
  • 20068 Views
  • 2 replies
  • 0 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

NSC.JPG
Tash by Moderator (Retired)
  • 73846 Views
  • 0 replies
  • 0 thanks

Wifi calling

Good morning.Is wifi calling available on Samsung s21 ultra.  Many thanks

Vincent2 by 2: Seeker
  • 2332 Views
  • 3 replies
  • 0 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now?  It’s important that you give us as much i...

Tash by Moderator (Retired)
  • 20068 Views
  • 2 replies
  • 0 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

NSC.JPG
Tash by Moderator (Retired)
  • 73846 Views
  • 0 replies
  • 0 thanks

2) Why can't you give me a timescale on the fix?

It’s difficult to give a clear answer on timescales as there are a number of factors which could affect a fix, including:   Diagnosis  When an issue's reported, it might not be immediately obvious where the fault lies. It could be due to the mast, th...