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14-04-2024 12:42 PM
We have received 2 x new sim cards. However we do not know which card is for which phone. One is a new phone. The other is a sim card for an existing phone. Can anyone help. It is not clear on packaging or emails.
14-04-2024 01:13 PM
SIM cards are sent numberless @KBrett29 , the SIM's will be blank and you will be able to activate and use either SIM in the phones. You can activate the SIMs by following the information here: Activate SIM
There is additional information for you below.
If there are any problems, live chat or Customer Services are there to help, there is also the Social Team here: Contact Us
14-04-2024 01:17 PM
Many thanks. We are complete luddites!