Website incorrectly classed as containing adult content

[xer-dave]

Hi,

Similar to other recent posts on this forum, we've found our website(s) are being wrongly classified as containing adult content.

The report we've received doesn't specify which of our websites is being blocked or if it's both and we've been unable to clarify this. They are:

https://xer-online.com

https://xertoolkit.com

Please can these be reclassified as required - we're a planning software service provider.

Many thanks,

Dave

[CallumR]

Hey @xer-dave Thanks for reaching out to us. 

I've now raised a case to our Network team to investigate the links you've provided. Once we have any further information, we'll reply to this thread. This is your reference - INC000004939097.

[Jason]

Hi @xer-dave. Thank you for your patience. Our Network team have reviewed and reclassified the URL's in question. There may be a short delay before you have access to the URL's. Before trying to access it again, we suggest you clear your browser's cache memory. If you use Internet Explorer, click "Tools", "Internet Options" and "Delete files".

[xer-dave]

That’s great, thanks very much for the quick response. 👍