We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Mainly inside of the house, it was the signal problem of having no signal or very poor signal strength, it gets slightly better when outside of the...
Hi there,I'm a web developer having an issue I've never come across before. My clients website cannot be accessed by anyone using a Vodafone cellular connection. It gives a 'insecure connection' warning, with an SSL certificate for that page being is...
I have not been able to make calls or texts for four days now. Called Vodafone many times but completely clueless. Just want my pac to leave but they transfer me around. I run a small business and really need my mobile working and hope I have not let...
My website https://rentigo.co.uk/ is being blocked by vodafone, it works all other netwroks. But vodafone is giving an issue. I have https enabled and SSL certificates.
This message is duplicated from the broadband forum. I cannot see a section on the menu that refers to accessing the website: any pointers in that direction would be gratefully received.I am trying to register my vodafone mobile account using the web...
Hello there!I have been trying to get in touch with Vodafone, and I can't seem to get a solution to this case.I work at Hostinger, and at the beginning of September one of our customers uploaded malware to their website, and therefore to one of our s...
Hello Vodafone Community,I hope this message finds you well. I am currently residing in India and will be moving to the UK soon. As part of my preparations, I'm looking for information on obtaining a Vodafone number in the UK. I have a few questions ...
I bought a paygo sim and ported my number from o2 on 18/10 and I still can’t receive calls or use data.I’ve been told “we’ve not received all files from previous provider” but no ETA on resolution and I keep getting passed from pillow to post.going i...
I live in a remote area with limited phone reception and run my business from home. For years I have used a Sure Signal which worked fine but is now disconnected so I am forced to use Wifi calling. I have a Samsung S20 5G phone.For around half my ca...
Hi - I've recently seen a planning notice to upgrade the mast just up the road from me to 5G, is there anyway of finding out when it will be upgraded?Mast Location: Heath Lane, Thatcham, RG18 3FD (eNB 1727)
