We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Could someone contact me with regard to the prospect of a mast being put up on my land.
I am based in at 10 Upper Bank Str in Canary Wharf and when I am on one end of the building connected to 5G, my iPhone 13 data response is virtually zero. Yet, when I go to the other side of the same floor with 5G I have good response. This applies t...
I typed my postcode into the network coverage checker, and it says "currently no coverage" for 5G, yet it's been on my phone for about 5 days. Weird https://100001.onl/.
Jag I've been looking to potentially switch service providers and not too sure who I should go with.All my life I've been Telstar through and through but thinking of going over to Vodafone.I was wondering if I could gather a consensus from you all as...
So I recently transferred from Smarty to Voxi because after years of great service I suddenly went from getting 60+ mbps to barely getting 4-5mbps. So far Voxi has been great, but I've recently noticed that Youtube becomes incredibly slow towards th...
Hello,One of our websites cant be seen by our staff or customers and we use Vodafone to access both in mobile and hotspot. We have received several complaints from our customers that they are unable to access our website www.labfacility.com from the ...
Hello, one of our websites are blocked by Vodafone mistakenly, it requires users to prove that they are over 18 before gaining access to the site. The site does not contain any age restricted content.https://www.daydawn-nursery.co.uk/Can you please c...
voxi is throttling youtube streaming, i know it is throttling because a speedtest shows i have 17mbps connectionvpn traffic is also been throttledvodafone, you have lost a customer, i am going to smarty and you are getting reported to ofcom
HiSonos recommend static IPs for speakers outside of the address pool. I have the HHG2500 router and I can't seem to do this. Is it possible?
At night, I block my 12 yr old daughter's ipad (non 4G) and iPhone (no SIM) so she's not up all night on You Tube or TikTok etc. Imagine my surprise when I hear talking coming from her room at 3am. Despite blocking both devices and sites on the Voda...
