We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
when I call someone I can't hear voice of person and vice e versa. it happened to specific 2-3 numbers
Broadlink RM4 Pro wouldn't connect on the 2.4Ghz SSID because Wi-Fi 2 is in fact a Guest facility and the router has built in restrictions. So use Split Wi-Fi bands and the setup works. It would be really useful if the router page indicated Wi-Fi 2 ...
Hello,When I goto the website https://www.rcollard.com/ i get an 18+ warning, but it is just a Skip Hire Website.Can your systems be updated so it is not classified as an adult site please ?Thanks Ben
Hi I've been having a problem for a while when making calls. Whenever I make or receive a call its between 5-10 seconds before the other person can hear me. I've taken off WiFi calling, tried turning off Bluetooth but nothing is working. No issues wh...
Hi everyoneSo I moved to a rural home just under a year ago and as you can imagine wired broadband is not an option out here so immediately decided to look at options that would work. Mobile internet was my first choice as just under 2km away line of...
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Hi - I am having difficulty connecting to a network in the USA. My phone only ever picks up an Edge network even though better service exists with other providers. Three different ideas for trouble shooting have led nowhere. Any ideas?
Hi all. I have had this ethernet cable that comes from the main downstairs vodaphone router, wired to connect upstairs to my pc or my ps4{consoles}.For years there has been no issue and i do not think there is cable damage.I had it literally working ...
Hello. This has been asked variously by several people, but generally concerning their broadband setup. I am asking concerning my LTE data SIM, which I just happen to have plugged into a 4G router, which I use for my internet access. To be clear, thi...
I'm currently having issues getting my Tastecard app to work on my Huawei P30 Pro. It works perfectly on my iPad and it works just fine on my friends phones, so I'm just a bit confused. My other apps work just fine, so I'm wondering if it's an issue ...
Can't get roaming to work on isle of man. Everything switched on and active on account, tried both networks on island but no joy. Can't even send a text
