We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi all, I switched recently from an O2 sim as they tower near me was broken and I couldn't get any data service, it would work but was very slow. I first bought a Voxi SIM from CO-op and found I was unable to get 4g to work, only 3g, I went through ...
Hi when I was in Italy the other day my 5G failed to activate. I have to leave today for Italy again. I need it to work. I have been on MyVodafone and have checked all my phone settings and cannot see anything wrong. I have also tried calling Vod...
My business website - thisisnt.co.uk - is being blocked by Vodafone.I can access it using a VPN and using mobile data, just not my regular broadband connection.I have been in contact with Vodafone, and the 2nd Line HBB team did do something that got...
Does anyone else have experience with Vodafone 4g speeds? When I'm downloading, specifically on steam, my internet speed gets throttled to about 100 or 200 KB/s, but it seems to happen on random days? For example it doesn't seem to have any connectio...
HiAnyone aware of cessation of TAP services that enable sms messaging?
I'm moving to an area with poor mobile reception. Is getting a signal repeater an option? I have ok reception outside, but none indoors. Need phone for working from home. Any suggestions?
Good Afternoon. Despite holding an event for 170,000 people over three days in a remote location, Vodaphone do not feel we need a temporary Mast. I must stress how much we disagree with this and have seen the poor experience by the lack of a Vodaphon...
The Vodafone coverage of Royal Ascot this year was appauling. Although there was sufficient 3G, and 4G signal, there wasn't enough network capacity to handle to 70,000 people per day. It was impossible to use the internet, send or receive text messag...
Hi,I've noticed that the signal in my area has dropped off significantly of late. Your network coverage map shows that I should get a good 2G signal indoors and outdoors, but recently the signal indoors is one bar which regularly disappears completel...
As it says in the title, I am unable to successfully open any ports. I have ruled out any local issues (OS firewall etc) as other local devices can access the service without issue. This is happening on router THG3000, firmware is the latest version1...
