We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi all. I have had this ethernet cable that comes from the main downstairs vodaphone router, wired to connect upstairs to my pc or my ps4{consoles}.For years there has been no issue and i do not think there is cable damage.I had it literally working ...
Hello. This has been asked variously by several people, but generally concerning their broadband setup. I am asking concerning my LTE data SIM, which I just happen to have plugged into a 4G router, which I use for my internet access. To be clear, thi...
I'm currently having issues getting my Tastecard app to work on my Huawei P30 Pro. It works perfectly on my iPad and it works just fine on my friends phones, so I'm just a bit confused. My other apps work just fine, so I'm wondering if it's an issue ...
Can't get roaming to work on isle of man. Everything switched on and active on account, tried both networks on island but no joy. Can't even send a text
URGENT, we cannot use our credit card terminal we have no connection , the BOI technician has asked are you electronic ports 16,000 to 16, 020 open , please respond immediately, as we cannot trade without our credit card machine
My local mast provides B1@10MHz and B20@10MHz, so each band can provide roughly ~30Mbps upload, which is what I typically get. On Sunday I noticed my upload speeds had doubled, measuring an upload speed of over 60Mbps, something I've never seen happe...
Has anyone noticed a drop in Vodafone mobile data speeds? I can usually get 5g in my property and speeds of up to 400Mbps or failing that, 4g+ with some pretty good speeds. But lately it doesn't seem to want to go above 10Mbps. I'm on the unlimited m...
Apps on the TV not connecting. TV suggests possibly incorrect PPPoE setting. Advice welcome
is it possible so even the authority can't trace thinking of calling a biz twice. They use analog landline on this day
Hello, We have several incidents from our customers as they are unable to access our website or associated services from the Vodafone service, blocked by Secure Net. We are an accounting, tax and human resources software company. We request a reclass...
