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Network queries

my becover.it site is blocked by vodafone security

becover
2: Seeker

HI ,

 

my becover.it site is blocked by vodafone security, but it is a site that has no problems can you help me get a new check and unblock?

 

Thanks

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7 REPLIES 7
becover
2: Seeker

Hi,

 

my becover.it site is blocked by vodafone security, but it is a site that has no problems can you help me get a new check and unblock?

 

Thanks

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BandOfBrothers
17: Community Champion

Hi @becover 

 

Let the Vodafone Social Media Team's catch up with your post and they'll see if the site your having issues accessing needs whitelisting.

You'll need to provide the full site domain address please.

Also check that no security software is stopping the site and Vodafone software like securenet.

Clear your cache, cookies , data and browsing history and try again and or another browser in the meantime.

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

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becover
2: Seeker

Hi,

 

thankyou for you reply, cache clear,  full adress is https://becover.it and the service is pryvacy and security or lookout blocked navigation, can you help me ?

 

Thankyou

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BandOfBrothers
17: Community Champion

I see this is an Italian website @becover 

This is the Vodafone UK forum so if your in Italy you'll need to speak with your own network customer service i.e http://m.vodafone.it/pages/TOBi 

As the Vodafone name is used by many countries but are not linked.

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

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becover
2: Seeker

I know I thought that maybe you could help me because in Italy they just can't understand the problem, instead from your first answer he has already identified the problem, can't you do anything to bring us back to the whitelist?

tks

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BandOfBrothers
17: Community Champion

Unfortunately Vodafone UK has no access or contact with your countries Vodafone Network so you would need to contact them yourself and ask the question @becover 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

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WelshPaul
11: Established

The problem here is that Vodafone Secure Net is blocking access to the website mentioned above.

https://www.vodafone.it/portal/Privati/Vantaggi-Vodafone/La-nostra-Rete-Veloce/Rete-Sicura/Vodafone-...

 

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