Default account on credit file

[azelguy]

I have a default account on my credit report from Vodafone. 

I do not recognize this account and I have never had an account or purchased any service from Vodafone. 

the account is under my name and the opening date is 04.02.2016. last time I tried to contact and resolve the issue with Vodafone I was advised to provide them with an account number which I do not have. only what I can see on my credit file. can someone please direct me to the correct department even better if any contact number can be shared. 

[BandOfBrothers]

Hi @azelguy 

I would suggest to speak with the Vodafone Social Media Team's via Contact-us-for-account-specific-queries . They have a dedicated Credit File Specialist Team who can investigate further for you.

Also you could add a Notice of Correction by contacting Experian. 

Further info here …Default-on-your-Credit-File-And-How-to-add-a-Notice-of-Correction. 

I appreciate how damaging a default can be from my own personal experience so I wish you all the best with this. 

[azelguy]

thank you, 

I have contacted them via Facebook still waiting for a reply.

[BandOfBrothers]

You're very welcome @azelguy 

They'll catch up with your message.

Best of luck.