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Excellent customer service

Kingtishtish
1: Seeker

Hi

 

i just wanted to highlight the excellent customer service that I received from Nadia in the complaints team (northern accent). Due to the pandemic I’m going through a difficult situation and not only did she allow me to take my frustrations out on her, she listened and was attentive. I truly believe she did everything in her power to assist me. We need more customer support agents like her and she definitely deserves a holiday once this  is over!!

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Fantastic to hear you was looked after @Kingtishtish  :Smiling:

The Vodafone Social Media Teams here read all posts so I'm sure your feedback will be sent to the relevant people.

 

🌈 Stay Safe  🌈 

 

 

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Samsung Galaxy s²³ Ultra 512gb Phantom Black.