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I urgently need to contact the Vodafone credit team. I am currently trying to apply for a mortgage and an incorrectly defaulted account has appeared on my credit check.
The Credit File Specialist Team's are not customer facing @randrewellis1
However if you contact the Vodafone Social Media Team's via Twitter or Facebook then they'll collate your information and pass that to the Credit File Specialist Team's to investigate.
Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.
Samsung One Ui 3.1 / Android 11.