Still on my credit report ?!

[Stevie_514]

Hi guys, my account defaulted in February 2018 . My credit history still has Vodafone on it with a default sum of £903.....which is still affecting my credit score. I did manage to contact Vodafone and they ,sent me a final bill of £0.00 ??!! . Why and how long will this stay on my credit file ( now 6 years).

Thnx

[Ami]

Hey there @Stevie_514 - Thanks for reaching out about this. The Social Media Team will be more than happy to look into this for you and liaise with our Credit File Team to get to the bottom of this. Please could you reach out to them here?