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12-09-2023 04:04 PM
Hi everyone,
I've recently taken out Vodafone 900 fibre package and have Cityfibre (not sure if it's cityfibre themselves or Kelly communications - all my SMS have been from cityfibre not had anything from Kelly as of yet) coming to install on the 20th. As I live in a 1st floor masoniette the routing will need to go up the wall of the building to the room it's going to need to enter. I might be kinda stupid for this, but I am worried a little that they will turn around and say they can't do it due to the weather. I know the weather can change and I'm hoping it does, but in the case it doesn't.. do cityfibre/Kelly still work on ladders in the rain? Or will they say it's a health and safety risk and I'd then be without internet if they were to delay the install.
Again, I realise I could be just overreacting to something like this but I've always had bad luck. 🤣
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13-09-2023 08:29 AM
The only weather reason I would postpone an install for if if that weather was to make the work dangerous. I've been up poles in thunder storms.
Of course not all engineers work to the same standards, but there really should be no reason to cancel for a little rain.
16-09-2023 03:09 PM - edited 16-09-2023 03:09 PM
Your assumption is probably correct. Seems cf are on the ball with your install - should be a 20min job on Wednesday 😎
16-09-2023 04:32 PM
Woo hoo! Can't wait, you've been such an amazing help