I have the same issue but here the weird thing I was with Vodafone at my address for 2 years, i then changed to sky and now My contracts up I want to go back to Vodafone there systems says I can’t have its unavailable at my property and nothing changes except I went with sky last year,
now I have been told the issue is when I went to sky I was switched to a digital landline (house phone plugged into the hub) and my main line into the the wall was discounted ( confirmed by plugging my phone into the main phone socket I get a deadline tone) this was done automatically via sky,
its seems vodafone either can’t use digital lines or there system has blocked digital lines,
the only fix is to contact sky and tell them you want to go back to the non digital line so no phone calls via the hub and when that happens then vodafone website say it’s available, maybe that why vodafone is cheaper they use older technology,
I know a few people who are with sky digital line and none of them can switch to Vodafone but the ones who kept the non digital line for whatever reason ( 2 people have older monitoring system that require there system plugged into the phone wall socket) can,
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