Difficulty adding smart bulbs and printer on new Vodafone Pro Broadband

[Gazmanw]

Hi, I got connected to Vodafone Pro Broadband 5 days ago. Had several issues so far, some resolved but still having difficulty connecting to smart bulbs/sockets and my printer.

I believe that the bulbs and sockets are the 2.4ghz issue but I have tried everything I can find online with no success.

The printer seems to be a MAC address filtering issue (tried connecting by WPS and by manually searching/adding password). I think I need to add the printer’s MAC address to the list of permitted devices but can’t see where I can do this.

Any advice would be really appreciated! Thanks in advance!

[Jayach]

Are you on Pro II as I don't think Pro is available to new starters. anymore ( in other words, do you have the new Ultra router or the THG3000?) 

MAC filtering won't be on by default, so I don't think that can be the problem. 

Could the printer also be 2.4Ghz only? Although I would still expect WPS to work.

[Gazmanw]

Sorry, yes, Pro II. Must admit, didn’t realise there were 2 versions.

[Jayach]

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@Gazmanw wrote:

Sorry, yes, Pro II. Must admit, didn’t realise there were 2 versions.

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There aren't, any more.

[Gazmanw]

It starts to pair but then fails each time so at least it’s trying to communicate with the router.

[derekjj]

How can you switch Mac filtering on? Have the new ultra 

hub and it’s been a PITA.