Ask
Reply
Solution
07-06-2024 09:26 PM
I have just received my Vodafone Hub, and activated via the App.
In Expert Mode i am unable to disable 5Ghz
I get this error
Super Wi-Fi is running your Wi-Fi settings. Please use the Super Wi-Fi tile in the Home Broadband App to manage your settings.
But on the Broadband App, i cant see a Super Wi-Fi Tile
I need to disable 5Ghz
Split SSID does not also show under the WiFi Settings
08-06-2024 11:53 AM
I have the Ultra Hub
and yes i have a Vodafone Extender
07-06-2024 11:51 PM
I had the exact same issue
I actually bought the more expensive package when I phoned about this they told me that I needed to in order to do this only to find it still greyed out.
You used to be able to re-enable the drop-down menu by messing around with the HTML and you could turn your guest wifi to 2.4 GHz but they seemed to have stopped that
I'm honestly fuming right now because it's something I'm supposedly paying for but can't do for supposedly no reason.
I don't even understand why they wouldn't let you the router is clearly capable of it there is no reason for it!
I'm going to see if I can be let out of my contract early looking at this community forum it's clearly something they know about they just don't care about their customers
08-06-2024 08:30 AM
What on earth are you talking about?
08-06-2024 08:49 AM
The dodgy spam post that's been removed 😁
08-06-2024 11:57 AM
Ah ok thought you were calling me AI haha
08-06-2024 08:47 AM
"Super" Wi-Fi has been a pain for some for more than a year now. Here's an earlier thread with a possible work-around.
https://forum.vodafone.co.uk/t5/Other-broadband-queries/Turn-off-quot-Super-wifi-quot/td-p/2723155
08-06-2024 11:58 AM
I had BT Router with eero wifi extenders, so i could change the password on the eero 2.4ghz range to match the new Vodafone requirements ..
Reconnect the devices on the old router with new password, then turn off eero and change the SSID to the same name as my eeor had and hopefully that should work.
I will give it a shot!
The easiest way would be if Vodafone just allowed us to toggle 5ghz off and on as required!