Disable MAC filter settings?

[polly316]

I have just upgraded my broadband and adding back in my devices , my HP printer won’t connect as the MAC filter is on , on my broadband settings . I either need to turn the MAC filter off or add the MAC addresss of my printer in so it works . Where do I find these settings to do this ? 

[Jayach]

If you haven't set up MAC filtering, it won't be on. It's pretty stupid that the printers always suggest that.

Have you tried the WPS option?

[MikeyMike19]

Hi Jayach,

Yes. I went through most things with chat support, The tech i spoke to said to give compatability mode 24hrs... I think he had given up.

Thanks

Mikey

[Jayach]

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@MikeyMike19 wrote:
The tech i spoke to said to give compatability mode 24hrs... I think he had given up.

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I think you are right. It's either on or not.

Presumably after turning it on you were trying to connect to the new Wi-Fi it created? 

[AndrewC10]

Hi Polly. Did you get anywhere with this? I have exactly the same issue with an older HP printer. I could not see an answer in the replies. Many thanks!

[MikeyMike19]

Hi Andrew, 

No, nothing yet. When i have time I'll call vodafone directly. If we get a solution I'll post

Mikey