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21-01-2019 10:50 PM - edited 13-03-2023 10:00 AM
IF YOU ARE USING A THIRD-PARTY ROUTER THAT WORKS 100% WITHOUT BUGS.PLEASE PM ME THE MAKE AND MODEL SO I CAN UPDATE THE LIST
The first thing you need to do is ask Vodafone for your username and password. live chat with Vodafone is best because you can copy and paste the name and password into the router. ( some users did write it down wrong. password is lower and upper case. username watch out for zero and o )
https://www.vodafone.co.uk/contact-us/index.htm
https://www.vodafone.co.uk/bbservcd/
FTTC SETTING ( FTTP is below FTTC)
The setting is the same for all the routers it's down to the isp (the setting page will be laid out differently but the setting are still the same, eg
Vodafone setting are
Vlan ID - 101
enable 802.1q (not on every router)
Username - ******@broadband.vodafone.co.uk
Username - ******@businessbroadband.vodafone.co.uk ( for business customers )
Password - ********
PPPoE
MTU Size : 1492
rest of the setting auto detect when the router and the dslam are negotiating with each other
List of third party router that work well with vodafone will update as more router are confirmed working 100%
asus ac68u ADSL and VDSL router with Ethernet + dual band Wifi
ASUS DSL-AC55U ADSL and VDSL router with Ethernet + dual-band Wifi
DrayTek Vigor 130: ADSL and VDSL modem with Ethernet ( UK model )
Draytek 2762 VDSL
Draytek 2862 Series
Fritzbox 3490
technicolor tg589vac : ADSL and VDSL router with Ethernet + dual-band Wifi
Netgear D6400-100UKS ADSL & VDSL router with Ethernet + dual-band AC1600 Wifi + beamforming
Netgear rbk40 : ADSL and VDSL router with Ethernet + Tri-Band technology
Netgear D6220 ADSL and VDSL router with Ethernet + dual band Wifi
Netgear Nighthawk D7800 ADSL and VDSL router with Ethernet + dual band Wifi
Technicolor DGA4231/DGA2231 is actually the Vodafone THC3000/THC3000g
TP-Link Archer VR2800
TP-Link AC 1600 ADSL and VDSL router with Ethernet + dual-band Wifi
TP-Link TL-Link Archer VR400 V3 AC1200 Wireless MU-MIMO Dual Band
TP-Link VR600 ADSL and VDSL router with Ethernet + dual-band Wifi
TP-Link W9970 ADSL and VDSL router with Ethernet + dual-band Wifi
Zyxel VMG3925-B10B
List of routers with WIFI 6 that works well
None listed as yet
IF YOU ARE USING A THIRD-PARTY ROUTER THAT WORKS 100% WITHOUT BUGS.PLEASE PM ME THE MAKE AND MODEL SO I CAN UPDATE THE LIST
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Gigafast
Openreach the VLAN will be 101 or not required
CityFibre, the VLAN will be 911 or possibly not used.
Mtu 1492
PPPoE
Username - *******
Password - ********
List of routers that works well with Gigafast
Asus RT-AC86U
Cisco 5506-X
Linksys EA9500
netgear nighthawk ar500
FRITZ!Box 7530
TP-link M4 deco system
TP-Link Archer AC2300 MU-MIMO Wi-Fi Gigabit Router (Plug ONT cable into Internet port, run Autodetect > PPPoE > add username/pass = connected at full speed), no need for VLAN IDs
TP-Link Archer VR400 V3 AC1200 Wireless MU-MIMO Dual Band (1st Advanced tab, change the Operation Mode to Wireless Router Mode (the ONT is acting as a modem, hence it will not work if you are in DLS Modem Router Mode). 2nd Do not enable VLAN ID or it will not work! Vodafone will tell you to set it to 101, if you do this it will not work! Keep the default MTU size (1480), do not change it to 1492, as suggested in several posts in this thread, or it will not work!.
Synolgy RT2600ac ( https://forum.vodafone.co.uk/t5/Broadband-connection/Synology-RT2600ac-Vodafone-Router-CityFibre-PPP... )
List of routers with WIFI 6 that works well
RT-AX86U ?
(from user) I managed to connect Asus DSL-AX82U modem/router and use it without Vodafone Wi-Fi hub finally. When use Asus router tutorial choose network provider as BT - Infinity. VLAN ID come up automatically as 101 then just copy your Vodafone username and password
26-03-2020 08:18 PM
Ran the dsl through the hg612 and then through the vf router to see if it was working. Worked fine. It constantly says users name and password are wrong
30-03-2020 04:22 PM
Hi All,
As we'll need to access your account to get your user name and password, please pop us a private message via Facebook through Vodafone UK, or on Twitter using the handle @VodafoneUK.
30-03-2020 10:17 PM
Hello Mark, I don't use Facebook or twitter so how do I obtain my user name and password ?
01-04-2020 07:19 PM
01-04-2020 08:32 PM
Is that really live chat, seems to take me to *Tobi* my digital assistant in other words robot ?
02-04-2020 02:55 PM
@GY TOBi will route you to a live chat agent if it can't answer the questions that you have, or further help is needed.
02-04-2020 09:21 PM
@Mark @Adam, thanks for the info, much appreciated.
30-03-2020 06:42 PM
Alic if the HG612 V3B works when connected to the WAN port (the sticker fell off mine when it overheated trying to set up a media server), but not with the details you've been given, then the odds are you've been given the wrong details! *This also means that the VLAN ID and Priority are already set correctly on the modem and so don't need touching!
16-07-2020 05:21 PM
Hi I have just taken delivery of a Netgear XR500 router and I’m trying to set it up with my gigafast broadband. I have managed to access the internet setup page in the routers web admin page but I’m trying to get the previous settings from both my Vodafone hub Mac address and my macbooks MAC address and each time it says it could not configure. I cannot find the section to input the vlan 911 either. Any assistance would be appreciated
16-07-2020 05:43 PM
On many routers, you'll need to use the IPTV settings to enter the VLAN settings.
*This is changing, there's been a beta Asus Merlin firmware that allowed VLAN settings alongside the User Name and password - possibly because of the demise of limited internet plans and their associated TV services!