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Smart Devices not staying connected or "no data"

Recently I got two smart devices which do not work.  1 is Schneider Drayton Wiser 3 Smart Home Hub with 2 x w/l thermostats. The other is the Smart Doorbells (two of which I failed to get working).  So Smart objects have won 3 nil against me.Both Mob...

Midori47 by • 4: Newbie
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  • 12 replies
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complaints URL ?

I got an ongoing complaint about the installation of my FF BB . progress has been slow.  Ive had al link to a web page  that lists all the communication about the complaint, but the link has  gone  AWOL . there isnt a link to the ongoing complaint wh...

grolma by • 2: Seeker
  • 387 Views
  • 1 replies
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Vodafone - Untrustable Cheats

The new CEO Max Taylor needs to retrain his lazy incompetent customer service and complaint staff, who all seem to use names indicative that they are not based in the UK On 6 February 2024, through online chat I discussed and renewed my broadband con...

WPS

Some devices I use require WPS to be switched off. The new app won’t let me change WPS settings and the web access says the app is managing WPS. How can I switch WPS off?  it’s an ultra router

DJM1971 by • 4: Newbie
  • 3147 Views
  • 19 replies
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Unfair practice - complaint

Dear Mr Essam, I am contacting you with a request for your help in resolving a problem I have with unfair practice by Vodafone. In brief: I paid for Vodafone broadband from 2019 to 2022 and was broadly happy with the service.  I wrote to Vodafone req...

What am I supposed to do with a SOGEA Adapter?

Switching from BT to Vodafone in a few days. One order acknowledgement says I will be receiving a "SOGEA Adapter", another says I will be receiving a "VOIP adapter". Not sure what I'm supposed to do with this once it arrives. Is this related to Digit...

X box series x wired and wifi network issue

Hello,Upgraded to the new Vodafone router and now my lads x box series does not seem to work fully or connect properly to the network.  He can play games albeit slowly however he can’t download any new games or run any updates.  It just dosnt do anyt...

Nils by • 3: Seeker
  • 1876 Views
  • 9 replies
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THG3000 with ASUS TUF-AX3000

Good evening, I have been trying to set up my Asus TUF AX3000 to use as a main router to extend my signal across my house, the default supplied router just isn't cutting it however I can't seem to get it going. I would assume I would use the THG3000 ...

MattJA by • 2: Seeker
  • 980 Views
  • 2 replies
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