end service
My conttract ended 3 weeks ago.I have requested phone and broadband deactivation for over 2 weeks.How long does it normally take ? Thanks
Forum Posts
Broadband
Hi everyone hopefully someone can advise, my broadband was installed yesterday and was working just fine until my silly cat decided to chew through one of the wires on the internal fibre connection box (not the router) I will include a picture for re...
Obtain return label for broadband equipment
Hi,I have this problem:https://forum.vodafone.co.uk/t5/Other-broadband-queries/Returning-old-Vodafone-equipment/m-p/2748526I need to return the 4G dongle BUT the link in the email for generating a returns label is broken.I have tried the "chat" suppo...
Vodafone broadband is closed but my credit score is going down
Hello,I had a previous Vodafone broadband Contract with Vodafone which ended in February 2023. Following this I received communication that an outstanding balance was due. I contacted Vodafone customer care who confirmed the account was closed and th...
I could REALLY do with some help setting up FTP access on a new THG3000 setup.
Hi guys. I'm back on Vodafone this morning after a disastrous relationship with Sky for 18months. I've just set up the THG3000 router and have internet and full local network functionality. I've moved on to try to restore FTP access to a selected are...
Recommend setup
Hi, I'm looking into transitioning to IPv6 in my homelab setup and on my local networks I would like to maintain IPv4 compatibility for services that's not available on IPv6 and was wondering if anyone here could come up with recommendations on how t...
ipv6 settings
Hi just been upgraded to full fiber via openreach and vodafone has enabled ipv6 on my connection i am using my own router to connect but am struggling to put the settings in for ipv6 and vodafone isnt helpful i have read they have implimented dual st...
Credit Check Issues
Just tried signing up for a broadband service via Chat (keeping my existing provider however having an additional line with Vodafone) - No issues doing this so I selected the service.ID checks all went through however after the credit check I could o...
Recommendation for alternative briadband provider, with router controls on the app
Since Vodafone updated their app to version 5.0.0 I no longer have router on/off options at the touch of a button, nor do I have easy parental controls. The new app is rubbish.Does anyone have any recommendations for alternative service provider with...
Fibre To The Property already installed
Vodafone are finally offering a full fibre service which I want to take up. We already have a full fibre connection to our property for reasons I will not bore you with, but accepting the offer online, presumes that in our case City Fibre, will ne...
