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I need Help Splitting WiFi into 2.4 and 5 networks

pebbleridge13
4: Newbie

Hi,

I need to connect a new smart device to my Vodafone Hub and I need 2.4GHZ to achieve but I can't find a setting to split the signal to do it.

Is this possible with my hub (it's a Grey rectangular Hub) I can't find anything like a model number on it. 

I hope you can help

3 REPLIES 3

Ripshod
16: Advanced member
16: Advanced member

There's two recognised ways to do it. As long as the router has been connected you can disconnect the WAN cable, force a reset with the recessed "Reset" button on the back, then once it's rebooted login directly with a browser and set up the WiFi how you want it. Finally, reconnect the WAN. 

Jayach
16: Advanced member
16: Advanced member

@pebbleridge13 wrote:
Is this possible with my hub (it's a Grey rectangular Hub) I can't find anything like a model number on it. 

That sounds like the THG3000, It's model number should be written on the bottom of the base. 

Jayach_0-1703177979543.png

If you have the Vodafone boosters, the option to split the bands will have been removed (it will say super Wi-Fi is running your Wi-Fi) :Jayach_0-1658336249833.png

 

Otherwise you may still have the option to split them: Jayach_0-1658337193669.png

If you don't have that option, use @Ripshod's method, but be aware it will require a factory reset (hold the button in for at least 10 seconds) to get the default options back.

Ripshod
16: Advanced member
16: Advanced member

Good catch @Jayach. My poorly configured vf router has band splitting disabled so I forgot that it's only the channel settings that get locked. To this day they won't disable that because they "know" I have boosters.