I need Help Splitting WiFi into 2.4 and 5 networks

[pebbleridge13]

Hi,

I need to connect a new smart device to my Vodafone Hub and I need 2.4GHZ to achieve but I can't find a setting to split the signal to do it.

Is this possible with my hub (it's a Grey rectangular Hub) I can't find anything like a model number on it. 

I hope you can help

[Ripshod]

There's two recognised ways to do it. As long as the router has been connected you can disconnect the WAN cable, force a reset with the recessed "Reset" button on the back, then once it's rebooted login directly with a browser and set up the WiFi how you want it. Finally, reconnect the WAN. 

[Jayach]

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@pebbleridge13 wrote:
Is this possible with my hub (it's a Grey rectangular Hub) I can't find anything like a model number on it. 

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That sounds like the THG3000, It's model number should be written on the bottom of the base. 

If you have the Vodafone boosters, the option to split the bands will have been removed (it will say super Wi-Fi is running your Wi-Fi) :

Otherwise you may still have the option to split them: 

If you don't have that option, use @Ripshod's method, but be aware it will require a factory reset (hold the button in for at least 10 seconds) to get the default options back.

[Ripshod]

Good catch @Jayach. My poorly configured vf router has band splitting disabled so I forgot that it's only the channel settings that get locked. To this day they won't disable that because they "know" I have boosters. 

[MisterP55]

Hi,

I also have the THG3000 hub and for some reason, one of my smart devices (a Timeguard Wi-Fi Fused Spur switch) decided to go off line recently. Long story short, the supplier replaced what I had assumed was a faulty switch but the new one would not get back online either (controlled by the Tuya app running on my Galaxy A33 phone connected at 5gHz to my THG3000 hub). I read some of these posts and decided to try and attach a wireless 2.4gHz router (Netgear N900 dual band) to my THG3000 hub and connect the smart switch that way.

It worked although I had to add the smart switch manually rather than the Tuya app pairing automatically. The smart switch will still not play nicely with the THG3000 hub so I have it permanently connected to the Netgear router at 2.4gHz.

If you don't mind an extra router kicking about, this is a solution which seems to be working OK for far for me 🙂

[dacca]

Mine are combined but I do have multiple SSIDs. One is 2.4 only for IOT devices (and they are on a vlan). The other has 2.4 and 5, used by family devices (phones, computers, etc).

I might be able to turn off 2.4 on the "family" band - but haven't taken the time to see if any device doesnt support 5 yet.