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18-02-2020 11:53 AM - edited 19-02-2020 10:07 AM
Hello. We have the THG3000 router with business broadband. Just activated multiple static IP on our account. On the router's expert settings, we do not get a "multiple static IP" menu as shown in the static IP user guide but there is a "public subnet" menu with similar settings. It seems to accept our /29 IP settings but there doesn't appear to be any other screens telling us how to use or assign those IPs.
Firstly, how do I get the router to take on the first address? e.g. 30.30.30.0 where:
30.30.30.0 Network address (for your router - not usable)
30.30.30.1 usable
30.30.30.2 usable
30.30.30.3 usable
30.30.30.4 usable
30.30.30.5 usable
30.30.30.6 usable
30.30.30.7 Broadcast address (not usable)
Under Status & Support > Status > DSL Status > IPv4 address shows a completely different IP (and I assume dynamically assigned by Vodafone) for our router.
07-12-2020 02:27 PM
Hi @stra1ghtarrow, we can take a closer look into your account and speak with our Technical team if needed to find out what may be causing this for you. Please drop us a message on Facebook or Twitter, along with your Community username and a link to your post, and we'll get the ball rolling from there 👍
05-12-2021 06:07 PM
Hi
did you get this working? I need to request static IPs but need to know if this works or not?
27-09-2022 09:59 AM
Bumping a very old thread here but i find myself stuck in the same position
Did you ever find a way to resolve this?