Router not delivered

[Jenson1066]

I've upgraded my broadband about a week ago, but I was told on the chat that I would receive a new router, but I'm still waiting for this to be delivered.

I'm currently using my own router as the one I had when I signed up over 2 years ago failed a long time ago but never got replaced.

Can someone help please?

[Amanda · Accepted solution]

Hey there @Jenson1066 👋 it's great you've stayed with us! 

So we can check what's happening with your delivery, please get in touch with my team on social media - don't forget to include a link to your post here, so you won't need to repeat yourself 🙂

[Jenson1066]

Cheers, I'll try the chat later