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Super Hub has updated and killed my network

nickharper
3: Seeker
3: Seeker

It looks as if my Superhub has updated it's self recently. However it now means that things on my network aren't working and inter device communication doesn't seem to work.

I have tried compatibility mode but one device that's on wifi can no longer talk to another that's on wifi. A wired computer can connect to the device.

Everything looks to have IPV6 enabled now and trying to route all DNS through the superhub rather than through Google like I used before.

I cant even ping between some devices but I can from others to others. It's definitely the wifi / superhub that is the issue. 

Anybody else had issues? 

6 REPLIES 6

nickharper
3: Seeker
3: Seeker

If I reboot the superhub, everything works for about 2 or 3 minutes and then traffic is lost, nothing can ping, everything looks to be blocked.

I don't really want to have to buy my own access point just to prove it is an issue with the superhub but working in IT, I know it is and I cant see anything that could be causing it. 

Ripshod
16: Advanced member
16: Advanced member

Disable IPv6. Vodafone's implementation has caused similar problems for others. 

Thanks, this is already disabled as that broke my work VPN. I disabled this in the DHCP settings, should I disable it for WAN also?

Ripshod
16: Advanced member
16: Advanced member

@nickharper wrote:

should I disable it for WAN also?


I think you should. Worth a try at least.

ConnorG
2: Seeker
2: Seeker

I’m having the exact same issue. I recently ordered and set up a new super wifi 6 wifi booster, however I had to factory reset my wifi hub so it could install the latest updates. Since then, my devices are constantly dropping and/or not receiving internet connection. Devices say great signal is being received and the wifi is fine however it clearly isn’t. I can’t even do a speed test on it (apart from via direct Ethernet connection). 

I got in using Ethernet, completely disabled IPV6.

I also made sure I wasn't using the vodafone security thing (can't remember the name off the top of my head) as that was causing issues too.

It does seem quite stable at the minute but I don't want to jinx it, I do still get some weird DNS issues sometimes on machines using DHCP to get the DNS server but it works fine on my laptop with static DNS set.....