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05-09-2021 12:25 PM
I have purchased a TP-Link Deco M5 3 unit wifi mesh. I am working through the APP to set up my first unit. I have reached the section on connection type. I have chosen PPPoE and have typed in the username and password provided by Vodafone. I have then turned on IPTV/VLAN settings (not sure if I should have) and chosen custom mode and added Internet VLAN ID of 101 and chosen 1 at random for Internet VLAN priority. 802.1Q tag is ticked by default and there is a section on IPTV VLAN to fill in. Is this something that is required? Anyway, regardless of filling this is or not everything seems to progress, I enter a wifi name and password to create a new wifi connection. i am prompted to connect to my created wifi. Immediately when i click to connect the deco unit goes red and when testing the internet connection on the APP it states unable to connect to the internet. What am i doing wrong as this is doing my head in now?!!
05-09-2021 04:56 PM - edited 05-09-2021 04:58 PM
I may not be able to help much, but as you haven't mentioned a modem I assume you are on FTTP. Is it Openreach or CityFibre?
05-09-2021 05:29 PM
no its adsl. It a router with vodafone on superfast1
05-09-2021 06:16 PM
I assume you mean VDSL (FTTC), in which case you need to set the Deco up as an AP (Access Point), as the THG3000 does not have a modem only mode. Just turn the WiFi off on the router.
06-09-2021 12:39 PM
Have had a response from TP-Link forum also and is now all sorted. Thank you