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07-06-2024 12:12 PM
Hi All, our service went live yesterday and new router set up today. Paying for 910Mb download and 105Mb upload.
We're getting / exceeding the speeds, but can I ask, how do the "Detailed Results" on the speed test stack up? Just want to make sure everything is working as expected.
It's an Openreach connection.
Many Thanks
07-06-2024 12:23 PM
@KelDavey1 The image may take a while to be approved. Could you say what items in the detailed results are you interested in?
There are some useful speed and quality tools on the Think Broadband site at this URL https://www.thinkbroadband.com/tools
07-06-2024 12:26 PM
Hi, here's the detailed results:
SPEED - 937Mb Download / 105Mb Upload
Responsiveness - Ping (ms)
Idle - Low 13 / High 15 - Jitter 1
Download - Low 13 / High 229 - Jitter 40
Upload - Low 13 / High 57 - Jitter 4
Thanks
07-06-2024 12:25 PM
07-06-2024 12:30 PM
@KelDavey1 They look normal.
If you have any concerns run the BQM from the Think Broadband site for a few days and share the link it creates for the graphs. That way we can see the graphs via the link rather than waiting for the images to be approved when you post them in the forum.