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Why is my message censored?

Cynric
16: Advanced member
16: Advanced member

Hi admins.

What's with the dispute resolution people being a "bad word"?

"You used a bad word: cisas @ cedr.com. Please clean up the language and try again."

Anyone would think that Vodafone do not like the people at https://www.cedr.com/ .

6 REPLIES 6

HappyNomad
16: Advanced member
16: Advanced member

 


@Cynric wrote:

Hi admins.

What's with the dispute resolution people being a "bad word"?

"You used a bad word: cisas @ cedr.com. Please clean up the language and try again."

Anyone would think that Vodafone do not like the people at https://www.cedr.com/ 


Shocking use of bad words there…. I was so shocked that I involuntarily uttered cisas@cedr.c0m* too.
My wife was absolutely horrified by my gratuitous use of such bad language but at the same time, pitifully grateful that we weren’t taking afternoon tea with the vicar and his wife.

🤔🤨😳🙄😳🤔

Post blocked with this message:  “The message body contains cisas@Cedr.c0m* which is not permitted in this community. Please remove this content before sending your post.”  

*had to change o in com to 0 in c0m

Cynric
16: Advanced member
16: Advanced member

.@HappyNomad It's enough to make you type cisas@cedr,com 😉

HappyNomad
16: Advanced member
16: Advanced member

@Cynric wrote:

.@HappyNomad It's enough to make you type cisas@cedr,com 😉


😁

Beth
Community Manager
Community Manager

Hi guys! The auto spam filter will have potentially picked this up as it's an email address and therefore could be personal information 🙂

Cynric
16: Advanced member
16: Advanced member

.@Beth Thank you for your reply. Please do not misunderstand me, but spam and a "bad word" are very different things and I would expect them to be dealt with by separate mechanisms. The Vodafone message "You used a bad word: cisas @ cedr.com. Please clean up the language and try again." looks very much like I had used an offensive word likely to cause distress or shock to a reader. Not the kind of message you would expect were it about personal information.

 

Anyway please pass this up the chain of command so that it is not blocked in the future, thank you.

Jayach
16: Advanced member
16: Advanced member

##~##. Usually when I use a "naughty word" it is just replaced by what you see at the beginning of this post.

That was just the letters W T F, and I've typed much worse in the past.