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Wireless channel selection missing in expert mode?

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3: Seeker

Hello

 

I was having some issues with my modem/router THG-3000, so I did a factory reset. However, now there is no option to select the wireless channels in expert mode. I need to manually select my 5GHZ channel to achieve max speeds on my wireless.

 

Was this removed by a recent firmware update or is my router bugged?

 

Thanks for any help.

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1 ACCEPTED SOLUTION

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2: Seeker

I found a solution to change the channel! While the issue still does exist (and hopefully they fix it soon) when trying to change the channel in Expert Mode, if you have Vodafone App you cna change the channel for your Wi-Fi through that. I hav the iOS version of the app, and in that, if I go to Wi-Fi, then Advanced Settings I cna change the channel in there. Hope this helps!

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12 REPLIES 12
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2: Seeker

You're not alone, mine has done the same thing. It's annoying as my Amazon Fire Tablet can't locate and connect to the 5Ghz half of my Wi-Fi if it's channel is above a certain number (and by default Vodafone uses 100 for the 5Ghz half). I don't know why it's gone but they need to add channel selection back in.

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3: Seeker

Thanks for your reply, that suggests they removed manual channel selection in a firmware update.

 

My laptop now only connects at 86mbit, whereas when I was able to select my preferred channel I connected at 433mbit.

 

My gaming pc was able to connect at 1300mbit, now also 86mbit on 5ghz.....

 

I really do not want to have to spend £200 on a 3rd party modem/router. I was quite happy with the THG3000.

 

Can we have a firmware update to allow wireless channel selection please?

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11: Established

Even though I run my THG300 with WiFi switched off I had to go and have a look...  

With WiFi switched back on, I still have manual channel selection for both available to me in [Expert Mode]/[WiFi]/[WiFi Settings].

 

Whilst I don't need VF WiFi, I'll watch out for that changing but a better firmware update would be the ability to switch the thing into bridge mode to enable proper mesh networking.

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3: Seeker

Is your firmware 19.2.0203-3261005?

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Attachments

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11: Established

Firmware-Version:           19.2.0203-3261005

 

struggling to add a screen shot of WiFi settings page.

 

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3: Seeker

Thanks I saw your pic, that was how mine looked liked before I did a factory reset.

 

To add the pic, copy the link from the attachment, then in the post editor, click on insert/edit image button, then paste the attachment link as the source.

Your pic,

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2: Seeker

So if HappyNomad has the same firmware version as you and I, then why can't we change the channel any more? Sure would be nice to get an offical answer from Vodafone (FYI, my firware version is 19.2.0203-3261005 too) or a solution so we can fix it.

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11: Established

From a user perspective, it certainly seems a pointless modification to the firmware.  An unintended consequence of another update item perhaps?  Moderator/Champion comment is noticeably absent from this discussion.

 

I retired my THG300 yesterday in favour of seperate modem & router.  All worked more or less out of the box and guess what... I can change channels (along with most other things at will.  

 

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Highlighted
2: Seeker

I found a solution to change the channel! While the issue still does exist (and hopefully they fix it soon) when trying to change the channel in Expert Mode, if you have Vodafone App you cna change the channel for your Wi-Fi through that. I hav the iOS version of the app, and in that, if I go to Wi-Fi, then Advanced Settings I cna change the channel in there. Hope this helps!

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2: Seeker

Thanks but I've totally failed to get the app working.

 

It shows a list of router pictures, I tap on the one I have and it's says pairing and then goes back to the list of routers.

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Moderator

@flykthewiz Are you able to do this through your computer instead? Please also let me know if uninstalling and reinstalling your Vodafone Broadband app lets you access this.

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2: Seeker

Hi, The app is working now and I can change it. I have been trying the app for a year and this is the first time it has worked.

 

I still have no access to it on the web interface, but i guess that is a firmware update needed. Why it was removed is anybodys guess.

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