Resolved! False positives on blocking
I'm getting a ridiculous number of false positives, mainly on sportswear retail sites. I will run out of whitelist slots soon. Is there an easy way to get these reviewed and corrected?
Forum Posts
Upgrade to 1.6 not an option but available ?
HI,Full fibre has been available in my street since April 2024 and I ordered the fastest available at the time and the pro package 900 mb,Now the past month the 1.6 gbs package is now available on my street to all my neighbors via Vodafone but not me...
Some wired devices won't connect to Pro 2
Have a strange issue with the new Pro 2 router. I have some wired devices which only seem to partly work.My Philips Hue bridge, and my Hue bridge; the Ethernet lights are illuminated, but the 'connection' light isn't. It's like they are blocked from ...
Numerous Vodafone employees unable to fix my account to allow upgrade
I've spent several hours on the phone this week trying to get my broadband renegotiated. After being told that my account had an open disconnection (from 18 months ago when I switched from FTTC to FTTP) and that was preventing it being fixed, my acco...
Mismatch between Ultra Hub router and 'Super Wifi' Broadband App
I had a conversation with a 'Pro 900 Support Engineer' who didn't really have a clue what I was talking about. However, I asked if I could send screenshots of the problem and was advised wfxsupport@vodafone .com. However, 2 days later I have had no...
BT whole home compared to Vodafone ultrahub with Wi-Fi booster
Hi I currently am paying through the nose with bt for full fibre with whole home mesh discs. House has metal mesh throughout the internal walls. Will Vodafone iltrahub and Wi-Fi booster be equivalent? Don’t want to jump from frying pan into the fire!...
Fibre installed 4 days ago. Internet working but no phone and HP printer will not connect
Hi, I have moved from EE (copper wire connection) to Vodafone (Fibre broadband with landline). I had fibre installed at my house four days ago. Openreach engineers were totally lovely and have done a really neat job. Internet is working fine and my c...
Port Forwarding question
Hello,I am interested in getting Vodafone Broadband, with a requirement to be able to access my computer outside my network. I have spoken to a rep, who has informed me Full Fibre broadband does not support port forwarding, and that I will need to pu...
Escalating complaint about Broadband upgrade
Is it possible to escalate a complaint with Vodafone? I have been trying for weeks to get a broadband upgrade sorted out. I have spent hours on the phone and received my new contract only for the order to fail and be cancelled. I am beyond fed up and...
Connecting a removable hdd to Vodafone router
So I’m trying to have a home cloud storage that’s accessible through my home broadband and can access files and save files to. Got a 4tb removable hdd sandisk plugged into the usb on my Vodafone router. Powers on and according to the Vodafone broadba...
