Wireless channel selection missing in expert mode?

[Adster]

Hello

I was having some issues with my modem/router THG-3000, so I did a factory reset. However, now there is no option to select the wireless channels in expert mode. I need to manually select my 5GHZ channel to achieve max speeds on my wireless.

Was this removed by a recent firmware update or is my router bugged?

Thanks for any help.

[mark_newbs]

@jayach I could find the toggle, I could apply but when the page refreshed the WiFi was still on and the toggle had reset to on. I had to enable both bands to get the toggle to "stick" to being off

[pintosal]

Amazing what you can blame on covid. 

Lame excuses 101

[HappyNomad]

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@pintosal wrote:

Amazing what you can blame on covid. 

Lame excuses 101

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I'm sure the removal of the user channel selection feature predates covid but who has suggested that Covid is to blame for its removal?  

As far as I recall, it was one of a number of measures introduced to 'smart' the service in order to reduce the support burden.   

Every day a school day eh…?

[Cynric]

@HappyNomad  "Every day a school day eh…?",  I didn't know that you are Canadian 🙂

Reference: https://www.thecanadianencyclopedia.ca/en/article/eh

[michaelscar]

You could try emailing the Vodafone CEO, I did a year ago, did not get anywhere, apart from Covid statement.  But maybe they would do something now  https://www.telegraph.co.uk/money/consumer-affairs/vodafone-contact-uk-how-make-complaint-customer-s...

Thanks

[Cynric]

@michaelscar The trouble is that the item in the newspaper is from 2021 and it is partially out-of-date.

[Bobbinaturintoc]

Where exactly is this option, please?

[Jayach]

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@Bobbinaturintoc wrote:

Where exactly is this option, please?

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What option are you referring to? If you are posing a question to a specific poster, it's best to use their name or quote the post, otherwise no one knows who you are talking to.

[Boglet]

Just upgraded to another BB contract and had to change the modem as landline phones now ONLY connect through the modem - my old one did not have the required ports, therefore I had to change

Being able to change the channel number is essential for me as I live in a flat and there are more networks in close proximity, now I find the ability to change the channel number has gone, as per the original post

I tried downloading the broadband app as suggested, however they seem to have removed the facility to change channel number in there as well

VODAFONE: please restore the ability to change wifi channel number on your routers

Hardware Type & Version is: Vox3.0v

Firmware version is: 19.4.0551-3261103-20211126144629-7efccd9e333e995b72430e4ef45c0f27f265fb5d

[CrimsonLiar]

Unless there is a specific need to set a static channel or (more commonly) to avoid channels 12 & 13, I've always found that letting the router decide which channel to use provides better results than me picking a channel and sticking to it!

Pre-WiFi4 (before 802.11n) using channels 1, 6, or 11 was preferable, but unless you have seriously old WiFi devices it no longer offers any real benefits.