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BT Modem HG612 with custom router

Hi all, I have a BT HG612 modem that I want to have replace the standard Vodafone router. When I use my custom router to connect via PPPOE to connect, I get an error. I have hooked up the HG612 to my computer and tried to run the modem in a Route mod...

SamA2V2 by 3: Seeker
  • 3662 Views
  • 7 replies
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Broadband customer service very stressful

I ordered home broadband last week and after two days had to cancel the order as my current provider offered better deal. But I called to cancel it , a lovely man ( a very flirty man)was very obliged and said is cancelled (didn’t know that Vodafone c...

dellak by 2: Seeker
  • 760 Views
  • 1 replies
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Wifi extender and dongle issue

Just had fibre installed and my official Vodafone wifi extender and dongle are no longer working/connecting with the router. The Vodafone broadband app has also removed the wifi extender button. Anyone had this issue and found a fix? I've tried re in...

Naffg by 3: Seeker
  • 1136 Views
  • 1 replies
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Substantial price hike

Received an email this morning that from April the bill will go up 9.3%, namely 5.4% consumer price index and a further 3.9% to continue essential investment.However, in a classic bait and switch, you can ring up and upgrade or renew which will defer...

Do not take out Vodafone fibre Broadband!!

They are an absolute disaster, BB was off for 1 week as they messed up moving me from Eir to them, then I find out they have updated the firmware of their gigabit box and you can no longer change the WiFi channel should their be a conflict with anoth...

ichiha68 by 2: Seeker
  • 1289 Views
  • 2 replies
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Returns - Post Office

 Hi,Looking to return broadband hub. Is the attached the label the Post Office scan to return the package? I have just returned from the PO and they informed me there was no “pre paid” label on the packaging to scan, to which I pointed them to the at...

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AJR95 by 2: Seeker
  • 1540 Views
  • 1 replies
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Suddenly all my smart devices are unresponsive

I have two "smart life" devices and 2 "meros" and since two days they are not working anymore.They suddenly appear offline in the respective apps and I'm not able to link them anymore. The devices are found but somehow cannot https://nox.tips/ https:...

onkey89 by 2: Seeker
  • 831 Views
  • 0 replies
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