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Downgraded to superfast 1 on home move

I took out a 24 month superfast 2 broadband deal in May 2020 for £22.95 a month, due to expire May 2022.  I recently rang to arrange a house move, to which the person on the phone happily obliged and said it was all sorted and my existing deal and co...

lilyh07 by • 2: Seeker
  • 1936 Views
  • 3 replies
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i dont know how to portforward my vodafone router

HeyI go into the internet settings with advanced mode on I did the port mapping and everything its the right IP I'm trying to let Minecraft pass through so I put 25565 as the port I saved it and everything but it still shows that port is closed Omegl...

Mk_Mika by • 3: Seeker
  • 1290 Views
  • 0 replies
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Router Firmware correct version

Hi,  I have 2 Vodafone Connect in different locations.  On checking the firmware on them they both have different versions. (19.2.0203-3261005 on one and 19.2.0307-3261013 on the other) they both have the same Hardware VCNT-1.   I have tried to updat...

Dropping every 60 minutes

Hello. I am a Vodafone client my account number is [Removed] I ordered the broadband on the 06th of February 2021.The router was delivered to me few days after. Consequently the first engineer from Openreach came to my house to install the service on...

benrod by • 3: Seeker
  • 5155 Views
  • 14 replies
  • 1 thanks

New phoneline

I was due to have Vodafone fitted into my new home today & having organised it online, it was confirmed that we could do so.The engineer from OpenReach has just been and due to us having a Virgin Media line and not a BT one he said he couldn’t sort t...

tech pack

Hi,      I have not received my code for the Amazon tech pack (fire stick/echo) I had an email saying the code would be emailed 21/28 days after activation this time has now passedCan you help please?ThanksPete

barney59 by • 1: Seeker
  • 1416 Views
  • 2 replies
  • 0 thanks

Wifi Mesh FTTC

Hey all, hoping for some guidance. I have a few deadspots in my home that I want to improve with a wifi mesh system,I'm FTTC, only superfast 2 (~65Mbps) and I have no desire to backhaul. The only other criteria is that In the main router room I need ...

Refund - account cancelled

In mid July I called Vodafone and asked for my broadband account to be cancelled at the end of my 18 Month contract, and not to be renewed, and be disconnected of the agreed date. The gentleman advised me that I would have to give 30 days notice, so ...

joepatr by • 2: Seeker
  • 1534 Views
  • 1 replies
  • 0 thanks
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