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VF Router and NAS

Hello,I am not yet a customer. About to give VM the elbow but stumbled on a two issues and can't establish if it is current as most postings are from 2018 & 2019.1.  I have a Synology 2TB NAS connected to my VM router via cable and it works fine. I h...

roadcone by • 2: Seeker
  • 1960 Views
  • 4 replies
  • 0 thanks

online ordering failing

Hi.Im on the old original gigafast 900 in milton keynes, im trying to upgrade to the new pro xl packages but it fails to complete the order. Any chance it can be looked at,mark

THG3000 wifi range

Hello. I am unable to get a wifi signal in one room of my house so I have run a cable, connected a switch and hard wired the sky TV.  Is there anything that I can buy that I could connect to the switch or replace it with that would give me wifi in th...

alanch15 by • 2: Seeker
  • 2840 Views
  • 5 replies
  • 0 thanks

Internet in garden room

Hi, I currently have Vodafone broadband. I have just finished building a garden room which is totally separate to the house. In preparation I ran a cat6 cable from the router to the garden room so that I could connect something to ensure a strong int...

MJT by • 2: Seeker
  • 1782 Views
  • 3 replies
  • 0 thanks

Goodbye VF

I signed-up with a different ISP yesterday. So I now wait to see if VF:"forget" to stop taking the money out of my bank account,Leave me with a THG3000 doorstop or paperweight (has anyone got an amusing use for the router?),Mess-up the handover to th...

Cynric by • 16: Advanced member
  • 3927 Views
  • 11 replies
  • 2 thanks

Improved customer experience or saving money?

Recently a VF mod stated the following in a reply to someone, "The ability to change your Wi-Fi channels and alter your broadband frequencies has been removed as our routers are set up to automatically choose the best settings for you. ".I'm curious ...

Cynric by • 16: Advanced member
  • 3833 Views
  • 13 replies
  • 1 thanks

Can't change WiFi settings on THG3000

Had my Vodafone broadband installed/activated today; so far so good on the actual internet connection side of things - getting a good speed both up and down. I have a full wired network through my property with several static IP devices and I've reco...

Number porting to Gigafast

I'm currently on Vodafone normal Superfast BB. Gigafast now available to order. Conflicting info when speaking with VF, some staff I've spoken too check my number and say system says can be ported. Other times say cant be ported and need a new number...

MSV by • 2: Seeker
  • 2262 Views
  • 3 replies
  • 0 thanks
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