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Setup steps VF VOIP

Hi,I just had VF FTTP setup yesterday and i want to run my own router and wanted to clarify the steps and hopefully wanted a guru on here to confirm i'm on the right lines. Request a static IP addressObtain VOIP details from customer serviceConfigure...

mom by • 2: Seeker
  • 383 Views
  • 0 replies
  • 1 thanks

Vodafone customer service

I've recently moved my address and needeed to request that my broadband is installed and activated at my new address. I completely forgot about this, so I had poor Internet access when trying to contact them over data. I've first tried calling over t...

Matejx4d by • 3: Seeker
  • 1124 Views
  • 2 replies
  • 0 thanks

Router VPN

Hey I'm trying to get a VPN on my router, I have the PRO 2 6e router, and is wondering if there is a way, instead of downloading a sketchy proxy app to connect to my Xbox one, the vpn in question is surfshark. Thanks

Com by • 2: Seeker
  • 526 Views
  • 2 replies
  • 0 thanks

vodafone broadband app not installing on iphone

I have an iphone 14 using ios 17.5.1Everything was working fine with the app until a couple of weeks ago I deleted the app and reinstalled - but it keeps crashing after i enter my user name and password, or pin number Router, wi fi boosters and devic...

Unable to connect 2.4Ghz devices

Hi. I am a brand new customer (today) and have just set up my system. Whilst most things have connected to the router OK (including Ring devices which are 2.4GHz), I have several 2.4Ghz devices (Smart sockets, light bulbs and an RM Pro) that are unab...

KGVIC by • 2: Seeker
  • 14013 Views
  • 25 replies
  • 0 thanks

Terrible customer service and broadband

I’ve been with Vodafone broadband for 11 days. Had a full 2 days without any internet 3 days after connection. Then yesterday (day 10) internet was constantly dropping out.I have been told my only option if I’m unhappy is to leave but I’ll be charged...

Account Log-in details

I changed over to superfast 2. Installed new router, up and running.  Since then I have been unable to log-in tomy Vf-UK account.    I get to Username/password, seems ok, then wait for the security key to my phone but it never comes. Tried my fixed l...

Tombo747 by • 2: Seeker
  • 3811 Views
  • 13 replies
  • 0 thanks

Mobile phone signal poor.

My wife has a Vodafone mobile, but the signal is very weak.We're unhappy with Sky, but the signal is good with them.Why would we switch to Vodafone broadband, just to save a few £'s?I don't understand why she stays with Vodafone, if her mobile doesn'...

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