My Sky box keeps disconnecting from the router several times a day.Sky have gone through several other changes which haven't fixed the problem. Now they are saying that I should turn off the firewall on the Vodafone router.But I can't see how to do t...
Hi, just signed up with Vodafone for 500mb broadband and landline. I'm currently with Virgin with the hub setup in modem mode feeding my TP-Link router network. The landline is plugged into the hub. Everything works well. Can I achieve the same with ...
Hi, I signed up back in November - Vodafone did a hard credit check on my account which has knocked my credit rating from almost 'Excellent' on Experian, to 'Fair', and I'm unable to get good rates for credit. It's now 4-5 months later, my credit rat...
This is not a question but a post to hopefully help others when requesting their PPPoE username and password on live chat. I requested my details a total of three times over month period. The first two times I was given an incorrect password where th...
I subscribed to Vodafone Broadband in October 2022 when the offer to receive an Amazon Fire HD 8 Tablet. I am yet to receive the said gift one year later. I have contacted the customer service several times over the course of the past 12 months and n...
Hi, my sister has broadband in my name at her address. She pays me each month for it. We called up in March / April this year to have it taken out of my name and put into her own. We’ve since heard nothing back, even though we were told it would be c...
I have just signed up to Vodafone Broandband, when connecting my Synology NAS drive to the back of the router via ethernet I am unable to see my device. I have tried to discover the device but still no joy, can anybody help? It works fine with my old...
Having had enough of VF customer service, I have moved ISPs.Today (8 days after switching) I received seven letters from Vodafone saying how sorry they are that I'm planning to leave (too late, already gone).Seven letters, all exactly the same, each ...
Hi everybody. I have lots of black spots around my home using the vodafone-supplied THG3000 router with a Superfast 2 connection. Where there is internet, it is great. It's just a ##~## trying to work in my office (well, spare bedroom).My issue is ...
Hi Everyone, The past week or so but particularly the past 4 days I have been seeing packet loss of up to 35% from about 4pm onwards usually until about 11pm also my latency to the gatway IP has doubled from 4ms to 8-10ms (this is 24x7) its making th...
