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Cityfibre says yes, Vodafone says no...

I am currently with Vodafone (FTTC) and Cityfibre was installed in my road back in February 2023. In early March I received an email from Cityfibre saying it is ready to connect, which I should be able to do for free as I am mid-contract with Vodafon...

Lozza1 by • 2: Seeker
  • 1631 Views
  • 2 replies
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Ultra Hub and Super WiFi 6E booster

Hi All.I plan on building a summer house but it's too far away from my Ultrahub to get a wifi signal.  Therefore, I plan on running a Cat6 cable to the building.  If I then plug in a WiFi 6E booster, will this give me a wifi signal in the garden hous...

mmd040 by • 3: Seeker
  • 7905 Views
  • 14 replies
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Not happy Vodafone.

I signed up to 24 month contract gigafast 900 half price at £35 and after the 1year yep they put my price cost be extra 5 pounds. So now my contract is £40.04I rang them up about this as wanted to see if could extend my contract to new one as online ...

Hans53 by • 2: Seeker
  • 3856 Views
  • 10 replies
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Keep having to reconnect devices

Hey everyone,New to Vodafone and the forum and looking for a bit of help please. We’ve been with Vodafone a month or so on the Full Fibre 500 package, speeds are great but having connection issues with a few devices. We have two MacBook laptops, one ...

Resolved! First month billing confusion

Hi, New vodafone broadband customer here and I am a little confused with how the first billing works even after reading the article from the website on it.I am on the Fibre 2 package for 22pounds (sim contract discounted). I am on direct debit and is...

JPag14 by • 4: Newbie
  • 5495 Views
  • 3 replies
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Resolved! 5G Home Broadband

Is it true that I can have 5G home broadband just by switching mode on my router as advisor told me?  I thought I had to have a Huawei cube router thing.  

dagroses by • 3: Seeker
  • 8398 Views
  • 14 replies
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External Broadband Cable Protector

Hi, the small cover that protects the Vodafone broadband cable coming from street pavement to my garden has been damaged and the cable is now exposed to rain, animals etc. How can I get a replacement please?

ASloane by • 3: Seeker
  • 1086 Views
  • 3 replies
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Hard credit check

I took new business broadband fibre 2 contract on 2 aug. And they did hard search on me. Which drop my credit score by 100 point. And then sargam call me from Vodafone to offer a better deal. On 10 aug 2023 to 50% for first year and regular price for...

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