Other broadband queries

Business Broadband

Please please can someone help?14th Feb 2023 ordered in store an ULTRA HUB. Couple of days later received a VOX, VOX BOOSTER, DONGLE AND VOIP ADAPTER.Called and explained it was wrong and assured that they would send me a UKTRA HUB as ordered.Again I...

CityFibre on street, not to property = No contract renewal

An odd situation I find myself in as an existing Vodafone customer is being unable to renew my contract due to a weird CityFibre/OpenReach issue. BackgroundCityFibre dug up my street back in 2020, and laid cables down the full length of the street. T...

Vodafone Giga WiFi Home Internet

Good evening to all,I live in an area of Athens with terrible Internet from all providers.(no VDSL packages are offered, only ADSL, but even these have a maximum real speed of 6Mbps).My only solution at the moment is mobile internet and the only ec...

Milton Keynes routed via Manchester, high latency - Gigafast Broadband 900

My Gigafast Broadband 900 connection that is based in Milton Keynes is getting routed through Manchester instead of London. This means that all data packets go 120 miles north, and then 160 miles south before they can start getting routed to the corr...

Essentials Broadband

My daughter is 7. She receives disability living allowance. Would we still qualify for essentials broadband?

Difference between thg3000 and thg3000g modems?

As part of our BB contract renewal vodafone have sent us a "new" modem.We are now going to be getting Fibre 2, we were on Superfast 2.We already have the THG300g which we have been using for a long time and seems to work OK.They have now sent us a TH...

How to apply a static ip address?

Hi there I asked from vodafone a static ip address, and they emailed me one. I was trying to apply it to my router (I have the new one) and I can't do it. I tried by IP4V to put in the new static ip address, but than I checked online, and I had a di...

Windows and Android report no internet but can browse

I'm filling this in with my Vodafone Wi-fi showing 'No internet access'. My android phone is similar. I can happily browse and undertake other internet activity but the OS is reporting No internet access. I cannot access the Hub UI on either device. ...

Blocked from community server

Have been having issues accessing a community server on an online game I play through my Xbox. Had no issues in the last 2 years of playing same game with Vodafone but moved to Sky (full fibre). Left under the cooling off period and returned to Voda...

Wifi 6e Super Booster advertised as having Alexa integration but I'm not seeing it....

I have Pro II Super Fibre broadband with Wifi 6e Super Booster advertised as having Alexa integration, but I'm not seeing it anywhere. Have looked on router using browser log in and the Vodafone Broadband app, but there is no reference to setting Ale...

Community home

Forum Posts

Business Broadband

CityFibre on street, not to property = No contract renewal

Vodafone Giga WiFi Home Internet

Milton Keynes routed via Manchester, high latency - Gigafast Broadband 900

Essentials Broadband

Difference between thg3000 and thg3000g modems?

How to apply a static ip address?

Windows and Android report no internet but can browse

Blocked from community server

Wifi 6e Super Booster advertised as having Alexa integration but I'm not seeing it....

VOIP

Manual WiFi channel selection on THG3000

Wi-Fi scheduling on the THG3000

Vodafone Broadband app

Shelly EM Wi-Fi Connection Issue

Static LAN W-Fi Addresses

LAN Port changing to 100mbps

Possibility to force a "weak" wifi password

Private DNS stops access to Vodafone app

moving to home with fttp