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Forum Posts

Network not found on tv

Vodafone network will not appear on my TV, tried everything possible. Reset router, reset tv. Spoken to Vodafone several times and they cannot find anything wrong with signal or router. Unable to solve the problem. Other devices have connected just t...

ailish09 by 2: Seeker
  • 3776 Views
  • 9 replies
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My Account section won't load

Whenever I try and log in to the "MyAccount" site with my vodafone credentials the dashboard errors out after I have verified my phone number.The dashboard shows the navigation but then shows "Something went wrong"Along with that is a JSON blob with ...

Vodafone Together Discount

HI,I have my Broadband and Landline with Vodafone. Can anyone advise that if I add a Basics Sim Only to my account that it will qualify for the Vodaofne Together Discount on Broadband? 

Archie07 by 4: Newbie
  • 1243 Views
  • 2 replies
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THG3000 and wifi Extenders

I am new to vodafone BB.I have had real issues with the THG3000 and trying to use wifi extenders which have worked well with other routers.I have seen many threads on this but none with solutions that work for me.I finally can get a my Wavlink WL-WN5...

Sky want me to disable firewall on Vodafone router

My Sky box keeps disconnecting from the router several times a day.Sky have gone through several other changes which haven't fixed the problem. Now they are saying that I should turn off the firewall on the Vodafone router.But I can't see how to do t...

AntonyM by 3: Seeker
  • 3240 Views
  • 8 replies
  • 0 thanks

WiFi hub in modem mode.

Hi, just signed up with Vodafone for 500mb broadband and landline. I'm currently with Virgin with the hub setup in modem mode feeding my TP-Link router network. The landline is plugged into the hub. Everything works well. Can I achieve the same with ...

thevines by 3: Seeker
  • 8657 Views
  • 9 replies
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Incorrect PPPoE password given by livechat

This is not a question but a post to hopefully help others when requesting their PPPoE username and password on live chat. I requested my details a total of three times over month period. The first two times I was given an incorrect password where th...

sethtmf by 2: Seeker
  • 5519 Views
  • 18 replies
  • 2 thanks

Another Amazon Gift promise unfulfilled

I subscribed to Vodafone Broadband in October 2022 when the offer to receive an Amazon Fire HD 8 Tablet. I am yet to receive the said gift one year later. I have contacted the customer service several times over the course of the past 12 months and n...