help

[VPMagpie]

why do my posts keep getting taken down when im trying to use the forum to help me and ask questions 

[Jayach]

Getting your line reprofiled via Vodafone would be a near impossibility, and it certainly won't happen via the forum.

But DLM is dynamic, so it shouldn't be necessary.

The fact your posts in this thread are (mostly) getting through, says something you are including in the others is "suspect".

Personally I've got what I consider a very good line, but I still have interleaving on, but am I bovvered?

Line Quality

  Downstream Upstream

Current Rate	79999 kbps	20000 kbps
Maximum Rate	83110 kbps	25914 kbps
Signal-to-Noise Ratio	4.4 dB	9.4 dB
Attenuation	DS1 9.2 dB, DS2 22.6 dB, DS3 35.4 dB	US0 2.1 dB, US1 15.6 dB, US2 25.5 dB
Power	12.6 dBm	4.6 dBm
CRC Errors in last 18393 minute(s)	1	5389
K (number of bytes in DMT frame)	0	0
R (number of bytes in RS code word)	8	0
S (RS code word size in DMT frame)	0.0647	0.3819
D (interleaver depth)	8	1
Delay	0 ms	0 ms

[VPMagpie]

this advice is from openreach engineers them selfs . 

Im not disconnecting but gameplay is terrible for when im playing for eg { gaming feels unresponsive , nothing registers and feels like my opponents are 2 seconds ahead of me ] 

now before u mention my inhome setup ive done everything i can . Im all wired etc , nothing to do with servers as the line im currently on the engineers have tweaked the settings and the line has been absolutley perfect for a few days until the DLM kicks in and starts reogranising the line and doing its own thing . 

Also my router has only been up nearly 4 hours and im gettign a high amount of CRC erros , currently at 102 CRC on upstream and thats just within 4 hours so when it gets to around 24 hours its going to be around 600 crc  . Now before i left sky for vodaphone they told me i had an unsually high amount of CRC erros on my upstream which they would send out engineers and they would say my line is complently fine which they have been saying my line is fine for nearly a year but only 3 months ago they found corrosion on my line when they said it was perfect xD . 

[VPMagpie]

id like to mention my SNR margin on the upstream aswell fluctuates alot from like 8 to 9 every 5 - 10 mins roughly which could be triggering the CRC errors . But the last engineer that came out 2 month ago said the line is fine no crc errors no nothing which the vodaphone router actually shows you if there is CRC errors which i like 

[Ripshod]

CRC errors are nothing to worry about. They happen all the time. The errors are corrected by retransmission. I'm sure you're not actually losing any data. To confirm this run a BQM at thinkbroadband for 24 hours and post the result here. 

[VPMagpie]

i tried that , for some reason even though its the right IP the bqm show all fully read , its like my router refuses to work with BQM . But asides that i need interleaving off and dsl profile set to fast 

[Ripshod]

It won't happen like that. Your profile is controlled by DLM in the DSLAM. Vodafone have no access. Openreach have already tested your line so that's not the problem.

Please stop posting everywhere. If you've been disconnecting or repeatedly resetting the router you've triggered this yourself. Leave it alone for a few weeks and your profile will start to recover. 

[Ripshod]

You need to enable icmp pings on your router. Don't ask me where that setting is, I don't use the vf router. 

[Jayach]

As @Ripshod says you need to enable "Allow Ping to WAN interface" for the BQM to work. it's here:

[Jayach]

@VPMagpie 

The stats you posted earlier look fine to me. (but it had only been up for less than an hour.)

However, if the SNR is varying each time you check (it's not shown dynamically) by more than a couple of points, it would point to problems. I had the same problem, but I was getting high number of reboots, because the SNR was dropping to 0 occasionally, when I first joined.

I had been put on a faulty fibre port. As soon as Openreach swapped me to a different port, everything has been perfect since. (nearly 3 years now)

Why we have interleaving on, when we appear to have lines that don't require it, I'm not sure, but it is not likely to be the cause of your problems with gaming.

What are your pings like? Here are mine to the BBC.

>ping bbc.co.uk

Pinging bbc.co.uk [151.101.0.81] with 32 bytes of data:
Reply from 151.101.0.81: bytes=32 time=7ms TTL=60
Reply from 151.101.0.81: bytes=32 time=7ms TTL=60
Reply from 151.101.0.81: bytes=32 time=7ms TTL=60
Reply from 151.101.0.81: bytes=32 time=7ms TTL=60

Ping statistics for 151.101.0.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 7ms, Maximum = 7ms, Average = 7ms

[VPMagpie]

i get 13ms when im pinging bbc.co.uk

Yeah ive had a lift and shift done all the engineers have done everything they can but online still feels shocking for me . I need it to be extremely responsive which this line can be as past engineers have tweaked the settings for it to be . but that was a few months ago its all changed since the lift and shift which would have done a DLM reset . So for my SNR it goes from it to 9 litrally fluctuates , been like that with SKY before i joined vodaphone . If you dont think SNR is the problem then do you think what i need is the settings tweaking again , the engineer a while ago dropped my speeds for more stability , he dropped download to 68 and set the snr for both download and upload to 6db and also turned off interleave for both and the line was perfect until midnight that same day when the rooter resynced . 

Also whats ur opinion on high CRC errors on upstream , ive got 150 within the last 4-5 hours could that indicate a problem as sky previosly was telling me its a problem