Can't Top Up Mobile Broadband

[nujwaan]

I have been trying to top up my mobile broadband

I try to login to my Vodafone but it says it is texting me a code but I never receive it.

I've tried calling up but no one answers.

I need to topup but no matter what i do it is not working

[AnnS]

Hi @nujwaan 

Not sure if this is the same problem, there was a thread where a mobile broadband customer has a problem adding credit to a mobile broadband device here: https://forum.vodafone.co.uk/t5/Mobile-Broadband/Unable-to-buy-data-pack-for-mifi-unit/td-p/2667408

You should be able to top up following this link: Topping up your Mobile Broadband 

For quickness live chat will be able to add the credit.  Alternatively, as in the linked thread, speak to the Social Team.