Welcome to Vodafone Community
I am buying a pay as you go sim and network is available when I arrived Uk, however, I cannot receive any sms even from your company. Could you please check for me? Thanks
Can you send sms messages OK ?
Unfortunately account access isn't available via this forum @Tracy90
Please call 191 or use Live Chat and they'll help.
The Vodafone Social Media Team's via Contact-us-for-account-specific-queries can get too.
They'll go through various troubleshooting tips with you.
Current Phone >
Samsung Galaxy s²² Ultra 256gb Phantom Black.