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Login to MyVodafone

tcumm
2: Seeker
2: Seeker

Why can't I login to MYVODAFONE on desktop any more? It's been like this for some weeks now? I want to check my Pay as you go usage. I am trying to get in to this page:

https://www.vodafone.co.uk/webcenter/portal/myvodafone/pages_accountdashboard/planusage

but it hasn't worked for some time now.

Does anyone know what's happened?

Thanks.

PS: I tried CHAT TO TOBI but when I click on the black box nothing happens. Perhaps Tobi is not working either?

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

It might be that Vodafone are experiencing some " digital issues " with logging in thatvway right now.

Sometimes clearing cookies and caches and kr trying another browser helps but only if Vodafones systems are working in the first place.

There are other ways of checking your Payg account which I assume your already aware of.

I appreciate your viewpoint with Tobi !

Perhaps customer services on 191 , Live Chat or the Vodafone Social Media Teams via Facebook Messenger or Twitter DM  can help with this.

I wish you all the best. Take care.  😎 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.