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Pay as you go

Low Call Credit Messages

Mr_Sinister
2: Seeker

I’ve started receiving messages from Vodafone about having low call credit, and needing to top up.

My BVB has unlimited minutes, and I have plenty of cash on my balance to cover the next few months’.

This started a couple of weeks ago, and I’ve received another earlier today.

It’s annoying, and a little disconcerting, as I’m not 100% sure they are legit.

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1 REPLY 1
AnnS
17: Community Champion

Hi @Mr_Sinister 

 

Unless credit was low Vodafone wouldn't have sent the automated notification.

 

I would check your BVB is active from your online account or application and you haven't been paying PAYG 1 at £1.00 per day.

 

Customer Service or live chat are available to help, you also have the Social Team here: Contact Us 

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