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Pay as you go

Recover my number after not using it for the long time

apollo21
2: Seeker

HI all,

How can I recover my Sim card and number after not using it for the long time? I thought I send sms every months to keep it active but they used to send by iMessage via wifi. 

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1 REPLY 1
Steph
Moderator

Hey @apollo21 I hope you're well!

As part of your Terms and Conditions, if your number has been disconnected for more than 90 days we would not be able to reconnect it for you. Please drop our Social Media team a message here so they can check the number and see if you are eligible for a reconnection 🙂

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