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Recover my number after not using it for the long time

apollo21
2: Seeker
2: Seeker

‎11-02-2022 10:43 AM

HI all,

How can I recover my Sim card and number after not using it for the long time? I thought I send sms every months to keep it active but they used to send by iMessage via wifi. 

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1 REPLY 1

Effie
Moderator
Moderator

‎11-02-2022 10:53 AM

Hey @apollo21 I hope you're well!

As part of your Terms and Conditions, if your number has been disconnected for more than 90 days we would not be able to reconnect it for you. Please drop our Social Media team a message here so they can check the number and see if you are eligible for a reconnection 🙂

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