Welcome to Vodafone Community
Hi! I'm new to the forum and wondering of switching to Vodafone, I am a very light user and I know Vodafone PAYG SIMs get disconnected after 180 days of no use so let's say I occasionally use Vodafone 1 (the £1 package thing on PAYG) and call someone does that count as a chargeable activity meaning I won't be disconnected? And I heard people talking about 270 days how does that work?
Thank you in advance
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Yes @irfanzaid Just make sure there is a chargeable connection or you make a Top Up, I like to recommend making a chargeable activity in the way of a quick call or text message every 90 days.
The good thing is Vodafone will send a text reminder to the phone at 90 days and follow this up with two further messages.
If you refer to this link: PAYG How do I keep my PAYG SIM active? this will give the information you need.
If you have ordered a PAYG SIM, before topping up you need to opt out of Big Value bundle, otherwise once topped up Vodafone will immediately convert your credit to a BVB. As a new customer this would be something you may not be aware off when you want to keep your credit for PAYG 1.
You can opt out of BVB here: How do I remove my Big Value Bundle? Once you have set up the online account and downloaded the application it's easy to do, also the account and application will make it easier for you to manage the account. Follow this link: Welcome to Vodafone