cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

PAYG

Meg96
2: Seeker
2: Seeker

If I don't renew my PAYG Bundle, do I keep my number so I can reactivate it in the future?

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

Hi @Meg96 

 

By default you will be on the PAYG 1 tariff.

 

For the number t remain active, you need to make sure you make an outgoing activity or top up before the 180 day disconnection policy.  Ideally, this should be every few months.

 

It is an Ofcom ruling that PAYG numbers have to be in use.

View solution in original position

1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

Hi @Meg96 

 

By default you will be on the PAYG 1 tariff.

 

For the number t remain active, you need to make sure you make an outgoing activity or top up before the 180 day disconnection policy.  Ideally, this should be every few months.

 

It is an Ofcom ruling that PAYG numbers have to be in use.