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Retrieving an old mobile number, how to go about it?

2: Seeker

Hi would you be able to help me revive a mobile number that was recently in use but has been disengaged by vodaphone because I haven’t made a call within three months 

 

would appreciate your help 

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Moderator

@Kingkong123 We'll be happy to help you retrieve this number in question. Please send us your details following the steps I've detailed in this private message, we'll check the number is retrievable and reconnect if necessary.

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1: Seeker

Hi - I have the exact same problem. The number was originally with Vodafone (I’m a former Vodafone employee), then moved to O2 and finally to Three. I closed the contract almost 2 years ago, and it looks like the number has gone back to Vodafone. I’d love to retrieve it, if possible?

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Moderator

Hi @alessandrov when you left us, you should have requested a PAC to take your number with you. If this wasn't the case, as you're no longer with us, we won't be able to get the old number back for you I'm afraid. 

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1: Seeker

Thanks @adam . I left Vodafone in 2007, moved the number to O2, then moved it again to 3 in 2015, and finally cancelled my 3 contract in 2017. Would the number be back with the original issuer, or with 3?

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Moderator

@alessandrov It would depend on how quickly the number was reused (if it has been). It would still apply that we wouldn't be able to get the number back. It may just be worth contacting your current provider to check. 

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1: Seeker

I have the same problem. I have a mobile number which I've had for 19 years but has been put into quarantine (and according to someone in the vodafone shop, can no longer be retrieved). Please can someone from Vodafone community assist with retrivieving the number. 

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Moderator

@oli22shots - That certainly is a long time! We can take a look and see if it’s still available to be reactivated.

So we can do this, please send us your details by following the instructions in this private message.

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1: Seeker

Sorry to latch on to an old thread but I too need to recover an old number, or at least find out if it's possible. Please help!

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Administrator

@Blah123 If the number hasn't been recycled and is still available, we can try and get it back for you although as I'm sure you can understand, we wouldn't be able to make any promises! Pop us your details over using the link in my private message and we'll give it a go 😊 

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2: Seeker

Hi Alex,

 

I've just (end of October) lost my mobile number as it was on Vodafone PAYG and it got terminated through lack of use. I would really like to keep this number if at all possible; can you help please?

 

Cheers,

Mark

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Administrator

@sherbey We can have a look for you 😊 Please get in touch using the link in my private message and we'll be in contact.

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