Just bought myself a new sim free android and went to my local vodafone shop(25-01-20) to get a sim-swap. Got it done and was told by the lad that it would be swapped to my new nano sim within the hour and working. It didn't happen. Went back in the afternoon and spoke to the same lad who said it could take up to 24 hours because the servers are busy at the weekend. Waited until the next day. Nothing happened. Visited the store for the third time the next day(21-01-20) and the lads there cancelled the first sim swap and gave me a new nano sim and did the sim swap again. Waited another 24 hours and still no swap has happened. My nano-sim is still as dead as a dodo. can you help.,I am desperate.
